Electronic Bag Tag

General

• Where is the NFC located in my mobile phone?
• How do I activate my BAGTAG?
• When can I update my BAGTAG?
• How will my suitcase be weighed?
• What is required to use your BAGTAG?
• Which mobile phones can be used to operate the BAGTAG?

BAGTAG Fix

• How do I register my BAGTAG Fix
• How do I attach the BAGTAG FIX to my suitcase?
• How do I transfer my flight information to my BAGTAG FIX?
• How can I remove my flight information from my BAGTAG FIX when not travelling?
• Can I use the same BAGTAG FIX on multiple bags?
• Can I share the BAGTAG FIX with others?

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BAGTAG Flex

• How do I register my BAGTAG Flex
• How do I transfer my flight information from the Airlines App to my BAGTAG Flex?
• How do I attach the BAGTAG Flex to my suitcase?
• How do I remove my BAGTAG Flex from my luggage?
• Can I use the BAGTAG Flex on multiple bags?

Supported devices (RIMOWA)

• Display image size
• How do I upload my personal information and picture on my RIMOWA?
• How do I register my RIMOWA?

Airline and airport eligibility

• Can I use my BAGTAG at any airport?
• Which airlines support the BAGTAG?
• What should I do when there is no self-service bag drop available at the airport?
• Can I use my BAGTAG on code-sharing flights?

Troubleshooting

• On my Android phone I keep getting error messages when trying to connect to my BAGTAG. How can this be solved?
• My BAGTAG will not update after following all steps in the airline Android app. What should I do?