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  1. BAGTAG
  2. Electronic Bag Tag

Electronic Bag Tag

General

  • Where is the NFC located in my mobile phone?
  • How do I activate my BAGTAG?
  • When can I update my BAGTAG?
  • How will my suitcase be weighed?
  • What is required to use your BAGTAG?
  • Which mobile phones can be used to operate the BAGTAG?

BAGTAG Fix

  • How do I register my BAGTAG Fix
  • How do I attach the BAGTAG FIX to my suitcase?
  • How do I transfer my flight information to my BAGTAG FIX?
  • How can I remove my flight information from my BAGTAG FIX when not travelling?
  • Can I use the same BAGTAG FIX on multiple bags?
  • Can I share the BAGTAG FIX with others?
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BAGTAG Flex

  • How do I register my BAGTAG Flex
  • How do I transfer my flight information from the Airlines App to my BAGTAG Flex?
  • How do I attach the BAGTAG Flex to my suitcase?
  • How do I remove my BAGTAG Flex from my luggage?
  • Can I use the BAGTAG Flex on multiple bags?

Supported devices (RIMOWA)

  • Display image size
  • How do I upload my personal information and picture on my RIMOWA?
  • How do I register my RIMOWA?

Airline and airport eligibility

  • Can I use my BAGTAG at any airport?
  • Which airlines support the BAGTAG?
  • What should I do when there is no self-service bag drop available at the airport?
  • Can I use my BAGTAG on code-sharing flights?

Troubleshooting

  • On my Android phone I keep getting error messages when trying to connect to my BAGTAG. How can this be solved?
  • My BAGTAG will not update after following all steps in the airline Android app. What should I do?
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