In the case that you have found an Electronic Bag Tag, please report this to our support: https://bagtag.com/support/contact/ or fill out the form: https://bagtag.com/bagtag-found/.
In your message please include the following information:
- Photo of the found tag
- The Device UID
- This can be found on the back of the Electronic Bag Tag. Please provide it in the following format: Device UID: XX-XX-XX-XX-XX-XX-XX
- Your contact information
- Where you have found the tag
When you have found the Electronic Bag Tag please hand it over to the Lost & Found department of the airport you are at. Be sure to make it known by filling out this form: https://bagtag.com/bagtag-found/ that you have found this Electronic Bag Tag so we can try to return it to its owner.